You will learn the fundamentals of customer service in a fun and safe atmosphere. There will be visits to shopping centres and trade shows with the opportunity to create a video diary to monitor your progress. Some of the footage may be published on our social media platforms.

You will create a customer service strategy, whilst creating content for a showreel. You will be able to utilise social media groups to gain confidence and self esteem.  Everyone will have access to a mentor and receive a certificate on completion. You’ll also get help to update your CV or resume with your newly acquired skills, so you can apply for new jobs.